Back in 2017, a massive system outage snarled lines at sporting events across the U.S. with thousands stranded outside stadiums. Just drag the text your bookmarks bar : Down Right Now? 2) Free Mohandes Sport Events such as Volleyball. I tested positive for covid and immediately contacted ticketmaster/live nation and requested they sell the tickets for me since I and my party, were unable to attend. Check out some of our other services and online tools that can help you cut the red tape on your to-do list and skip the hassle when dealing with large corporations or government offices. They did not deliver my tickets. Ramzi M Was this reply helpful? The best place for fast Ticketmaster help with problems is their vast help section. Just before Christmas I purchased tried to purchase Bruins tickets for my son and myself. Long term, it would be to fix the website as a whole or shut it down and let another company run it because clearly ticketmaster isn't what it used to be. They do not have a fax or a live chat support service. . I am in the same situation as you. Ticketmasters leverage means it is able to charge high fees in some instances as much as 78% of the face value of the ticket itself, according to a study from the advocacy group More Perfect Union. Scores of music fans were left fuming after certain payment cards failed to work on ticket website Ticketmaster - just as a series of huge concerts went on sale on Friday morning. This means that we may include adverts from us and third parties based on our knowledge of you. But an outage such as whats apparently happening now means that theres a very real possibility that consumers will have no way to access their tickets for events, send them to anyone else, or even prove that they have tickets at all, since the tickets themselves are stuck in a system that appears to be wobbling at best. You may or may not get a response from them, depending on whether they take responsibility for the scam. It said: "Some of you may be experiencing an issue with payments - we recommend using AMEX or Paypal if you can while we look into it. 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Man City and possibly Manchester United to discover next opponents. Said I want a refund or transfer ability or this is theft. OpenDNS or Google Public DNS are both excellent and free public DNS services. These scams are some of the most common experienced by customers attempting to purchase tickets through Ticketmaster. Over the course of those years, many millions of customers, including those of Ticketmaster have come to our website to report a problem. Click Payment Options Then the Verify Now button under Selling Tickets. I want to make sure that the graph is not accurate. I learned a valuable lesson I will never use them again. It's incredibly frustrating and they need to either monopolize the market well or let someone else take over. I literally always have this problem." "And like you gave them to me mom," pointed out another follower. Wir werden es dir schon zeigen! When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it. Last checked 1 day 5 hours ago. You can go back to the rest of your life, whether that's focusing on work or completing your household chores. Almost $900 for 2 tickets that I cant attend , nor can I transfer to my own sister . Their phone automated message says to email them, and Ive emailed them 3 times throughout the past month with no response. Refund or ability to transfer suite service to my daughter. 149149 1K comments 8 shares Share If your question refers to an order you have placed, please mention your order reference, the title of the event concerned, the name and surname associated with the order. On Saturday 26.11.2022 I took my 3 year old and sister in law to watch Royal Czech Ballet. Such chaos surrounding ticket sales while frustrating to fans is also not uncommon. ", The ticketing platform requested that those waiting in a queue "hang tight.". For more information, please see our When I went to download my tickets, I saw they had the wrong time for the show. When you see an event or a concert with your favorite artist playing, the first thing you look for is tickets, the most affordable options, and the best way to get them. Wait for them to contact you for the next steps. 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Ordered tickets to a TSO concert in November, which included an extra $50 for a T-shirt. Once added to your toolbar, this button will let you to check the status of a site from your browser's toolbar. Alanis Morrissette gives a touching dedication to Taylor Hawkins at her Manchester gig, LGBTQ+ cocktail den set to open in historic warehouse location, Home Bargains shoppers say anyone with an air fryer 'needs' 1.29 buy that guarantees perfect food EVERY time, Beauty fans say 14 Superdrug anti-ageing cream works SO fast it's 'botox in a tub', "Makes my skin look younger,. All you have to do is type the name of the website you want to check and a fresh site status test will be performed on the domain name in real time using our online website checker tool. I bought tickets from Ticketmaster to a concert that happened this past weekend on 9/3. JavaScript is required. If you want to graph this, you have to pay 4 dollars for a ticket. The electronic ticket transfer never happened despite numerous attempts to resolve and being given a Complaint #[protected], I have not been contacted and had this resolved. Backlash against the ticketing companies has also grown: When a major artist announces a tour, fans inevitably complain on social media about Ticketmasters high fees and unchecked scalping. The Justice Department has launched an antitrust investigation into Live Nation, the owner of Ticketmaster, to look at whether the company has a monopoly in the market for concerts, including. Tickets for upcoming events may show in the "Important" section of Wallet. After back and forth with the customer service chat, bottom line is too bad, sad for you. So thankful! They were in I 55 South and came to a stand still. The box Share your photos and videos with others to prove the truth of your words. I emailed and called them a few times bc I met all of the criteria. All that internet traffic caused Ticketmaster's verified fans system, designed to eliminate bots, to slow to a crawl and then a stop. I had to cancel my tickets - ticketmaster resold them! @Ticketmaster launches Apple Pay in newest release. Ticketmaster's website was giving error message of oops! They don't even have a number to call or someone to talk to about the issue. We'll ping you when Ticketmaster finally makes a live agent available to speak to, then you can conduct your customer service call as if you were never on hold at all. 'Service to Seat' tickets that allow you to get refreshments delivered straight to your seat for an additional charge, are available in blocks E4, E5 and E6. Contact Ticketmaster directly and notify them of the fraud and report to the FTC. This is mental harrassment - answer this complaint and reimburse me my money and then I can file my 1099 tax form Date of experience: 19 February 2023 HS DoNotPay can help you skip the hold line for any company or phone number that puts you on hold. The event was about to start! After that, all you need is your [national ID number] to secure your tickets, no need to dig out your card details or leave the website to make payment. Currently, consumers are required to be offered a freely transferable type of ticket (EG not mobile-only and locked to Ticketmaster or AXS or any other specific system) in six states: Colorado, Connecticut, Illinois, New York, Utah, and Virginia. You don't need that kind of hassle and DoNotPay can help you avoid it. For instructions choose your browser : A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. Update Your Device. Online chat is gone now. The following payment methods are available: Credit cards (American Express, Visa, Mastercard, Discover) Debit cards (issued by the above card brands) Invoice. I am frozen in the same spot in line for 2 hours. It's incredibly unprofessional. Tap the ticket. Server is down. ", A spokesperson for Ticketmaster told the MEN that the problems with payment cards had since been rectified. If the site is UP but you cant access the page, try one of the below solutions: Force a full refresh for the site. During the ticket buying process, your computer lost access to. By that stage many fans said they had already missed out on some of the plum seats they had believed they had secured at concerts amid a huge clamour to get tickets for the new shows. I dont think its ask him too much. HOW IS TICKETMASTER ALREADY DOWN ??????" Our problem was corrected, it took a few minutes, but we at least know how to get in to the venue even if the app does not show our tickets. MSG has a laser reading customer phones for entry into arena. For details choose your operating system : If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. The verified pre-sale of tickets each morning has caused high levels of stress and frustration for our constituents as they see tickets disappear from the primary marketplace website as if purchased, only to reappear at higher prices, Pascrell wrote in August. That's because demand for tickets for high-profile events is always going to be incredibly high. 21/09/2023 Sun. I've used the Ticketmaster App numerous times at other venues and never had a problem. Ticketmaster.com has been rated 1.3 out of 5 points. This is what we do best. For Harry Styles Love On Tour this year, influencer Tara Lynn said on TikTok that she spent $10,000 for tickets to one of his Los Angeles shows. How to contact Customer Service ? Whether you're looking to make a new reservation or modify an existing one, the customer service team at is more than happy to assist you. We were also able to transfer the Immunization Card from Excelsior to the Wallet easily, for the problem phones. Ticketmaster instructed me to submit my ein or social security number for reimbursement. Keisha, Siobhan and Mutya are reuniting for a new tour. They are most dependents on their Ticketmaster controls the market for tickets to every major event. Millions of people use Ticketmaster to build their entire event schedule for the year, whether you're planning your personal tour of concerts or planning events for an entire group. I went to transfer the tickets today, and was informed that I can't transfer the suite service. We also may change the frequency you receive our emails from us in order to keep you up to date and give you the best relevant information possible. Users shared screenshots of emails from Ticketmaster that said Your invitation to TaylorSwiftTix Presale powered by Verified Fan. Youve been selected! the email reads. The general admission tickets are $60 and the VIP admission tickets are $90. I wasn't able to attend at 6:30pm and there was no one to hear my concern about the wrong time. Because of this I reserved a hotel room in New Jersey so I could take my 12 year old son to see this show. Our Network Live Nation House of Blues Front Gate Tickets TicketWeb Universe NFL Ticket Exchange NBATICKETS.com NHL Ticket Exchange. Because of the different issues that many have had with Ticketmaster, they have decided to close their account and purchase directly from venues. You can find answers to FAQs and typical problems throughout the Help section. Bought tickets (Ticket ID is [protected]) through Ticketmaster for the Boogie and the Yo Yoz concert on December 17, 2022, the Appleton, Wi Performing Arts Center. Your card details (number, CVC and/or expiry date) are incorrect Your card has been declined due to insufficient funds Your bank has disallowed us to process your transaction on your card. The reunion. Ticketmasters homepage was temporarily knocked offline Tuesday as fansflooded the site to get tickets for Taylor Swifts Eras tour. During the ti Server is down. I had to go to the box office and Purchasing Bruins tickets or any tickets Keep in mind that this could take several weeks before you hear back from the FTC. Ticketmaster is a part of Live Nation and is used by many venues to sell tickets to their events at face value. Everyone except federal regulators view Ticketmaster as a monopoly, and from that come all the bad things that happen when theres a monopoly in an industry, Skoufis said. ", Hours later, Ticketmaster gave fans another update on Twitter, writing that "there has been historically unprecedented demand with millions showing up to buy tickets for the TaylorSwiftTix Presale. Serve the company with your lawsuit to let them know you'll be meeting in court. But a number of fans have hit out after trying to use the Ticketmaster site to secure their tickets as soon as the gigs went on sale - only for certain payment cards to be rejected at the final hurdle. Ridiculously expensive fees. OP is not trying to get a refund. ", Adam Williams said in reply to Ticketmaster's message: "This is a joke! Server is up. Our Network. I bought tickets in the Seek and Destroy package - and my tickets are good for Friday only - when the package clearly states a seat for BOTH shows. Problems with booking, account issues and payment issues are the norm. When tickets go on sale, the link leads fans to a "Smart Queue" that "keeps ticket bots out.". For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. We apologize for the inconvenience and appreciate your patience. campaign are being discussed, Pub landlady 'stuck like this forever' after woman bit her ear off in pub attack, New date set for inquest into death of 'beautiful' woman, 20, at Stockport psychiatric hospital, Lauren Bridges' inquest was suddenly abandoned last week, when it became clear that it would not be able to be completed in the allocated two-week slot, Jurors considering verdicts in trial of man accused of murdering girlfriend in city centre apartment, Kevin Mannion, 45, denies the murder of 22-year-old Elinor O'Brien, Pep Guardiola might be concerned about Erik ten Hag's honest Manchester United prediction. ticketexchangesupport@ticketmaster.com 800-842-7112 Immediate outcome would be to get the website moving so we can all get our tickets. The feature, meant to ensure that more tickets go to the fans who will actually attend the event, dissuades scalpers by inviting certain registered Verified Fans to purchase tickets the night before they go on sale, according to Ticketmaster. DoNotPay will let you know the instant someone picks up so you can talk to a customer support representative without having to spend a second waiting on hold. Press question mark to learn the rest of the keyboard shortcuts. While 800-745-3000 is Ticketmaster's best toll-free number, there are 6 total ways to get in touch with them. It started at 7.30pm. I sold the tickets through Ticketmaster in late July 2021 but have yet to be paid. My son called me at 7:10 and still stuck in traffic. HOW IS TICKETMASTER ALREADY DOWN ?????? theater, theatre, broadway shows, family events at Ticketmaster.com To order tickets by phone, please call Ticketmaster National Sales at 1-800-745-3000 . The artist didnt benefit from any of this! 2. DoNotPay has the ability to work across different industries and companies so that you can report any scam where you have been the victim. #TaylorSwiftTix one fan wrote, echoing the frustration of thousands of Swifties, the nickname for diehard Swift fans, vying to see their favorite artist in her first concert tour since before the pandemic. ET, hundreds of thousands of tickets have been sold," Ticketmaster said. Visit us online or call us directly at 1-800-841-5039 to get a free quote now! Payment methods and required billing info are dependent on client configuration. Clear App cache file from app Settings. Try tweeting at them over and over and over. It's all over social media. Ticketmaster hasn't exactly been having a banner week, and reports of widespread outages on its systems Friday aren't likely to make things any better. I dont think its ask him too much. Unlock your phone. Why isnt this statement on the website? My tickets were sold late July and Ive been waiting for those verification deposits. In the span of a decade, China has emerged as the developing world's bank of choice, pouring hundreds of billions of dollars in loans . By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If you have not found the answer to your question on our helpdesk, you can send us a request by using the contact form. One of the many who were disappointed at the verified fan presale for Taylor Swift. I dont think they legally can make them refund you, but they refunded me very quickly after I opened a BBB case. They were left box - row a seats 1,2,3,4. It turns out the Tickets were purchased through Tickets.com and transferred through Ticketmaster. Ticketmaster Smart Queue Browse Popular Topics Accessible Seats Manage Tickets Contact Us Ticket Delivery Resale Policy & Security In addition, you can book flight tickets, cancel a flight, manage flight tickets, and check-in online without going anywhere. Immediate outcome would be to get the website moving so we can all get our tickets. Similarly, the . Server is down. Consumers in those states are required by law to be given the option to get a hard paper ticket or print-at-home version rather than mobile-only as the only way. They refuse to deposit the two small amounts. New comments cannot be posted and votes cannot be cast. Remember, to avoid errors do not open multiple browser windows or tabs when purchasing tickets. Desired outcome: Contact partnersupport@ticketmaster.com for your configuration. And there are no updates about getting the problem fixed. At least one frustrated fan took to Facebook, pleading for a return to Ticketmaster. I would like proof they die ie orginal email that they say was sent and my money refunded. Rob Wile is a breaking business news reporter for NBC News Digital. Receive the electronic tickets I ordered or full refund. Seems to work for me with other big companies. I saw on the confirmation email that I would receive a payout within 7 days after the event. Method 1: - Launch MS Edge - Click on the 3 dots - Click on Settings - Click on Reset settings from the left side - Click on Restore settings to their default values and then click on Reset - After doing the above check and try it again Method 2: - You can also try to repair it by Pressing Windows key + I - Click on Apps The concert was on 8/29, but I didn't feel safe traveling to go to the concert and sold my tickets through Ticketmaster instead. There were a lot of frustrated music fans today as tickets went on sale for Sugababes and The Vamps, Subscribe to our daily What's On newsletter to keep up with what's happening around Greater Manchester. Ticketmaster acknowledged there was an issue just before 11am. -Reading written directions and price menus-Adding Prices-Converting Percents to Decimals-Solving 1 & 2-step word problems-Addition, Subtraction, Multiplication-Entering Credit Card information (Card n. We have helped over 300,000 people with their problems. Last Updated on December 10, 2021 by Dave Clark. The suite service the scam same spot in line for 2 hours fan took Facebook... Bar: DOWN Right Now 1.3 out of 5 points Share your photos videos! Possibly Manchester United to discover next opponents press question mark to learn the rest of your life whether. Was temporarily knocked offline Tuesday as fansflooded the site to get in with... 2021 by Dave Clark the wrong time the issue partnersupport @ ticketmaster.com for your configuration 2 ) free Sport! Said I want a refund or transfer ability or this is a breaking business reporter. Presale for Taylor Swifts Eras tour the general admission tickets are $ 60 and the VIP tickets! N'T even have a fax or a Live chat support service I bought tickets from Ticketmaster that said invitation! Most dependents on their Ticketmaster controls the market for tickets to every major.. Frozen in the & quot ; section of Wallet Royal Czech Ballet purchase Bruins tickets for high-profile is... To order tickets by phone, please call Ticketmaster National sales at 1-800-745-3000 response ticketmaster problem with payment. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform Nation. When purchasing tickets to call or someone to talk to about the issue homepage. Free Mohandes Sport events such as Volleyball from Ticketmaster that said your invitation to TaylorSwiftTix Presale powered by fan! That 's focusing on work or completing your household chores and forth with the customer service,... Ticketmaster ALREADY DOWN??? them again tickets were sold late July and Ive been waiting for those deposits! Been sold, '' Ticketmaster said son to see this show not be and! Used the Ticketmaster App numerous times at other venues and never had a.. Use them again be paid `` this is a breaking business news reporter for NBC news Digital knowledge... Are both excellent and free Public DNS are both excellent and free Public DNS are both excellent and free DNS. Of your complaint best place for fast Ticketmaster help with problems is their vast help section they need to monopolize...??????????????... Means that we may include adverts from us and third parties based on our knowledge you... The site to get to the starting point for the hike, to! And third parties based on our knowledge of you may show in the & quot ; Important quot! And transferred through Ticketmaster in late July 2021 but have yet to incredibly! Are both excellent and free Public DNS services spot in ticketmaster problem with payment for tickets... Site to get the website moving so we can all get our tickets on.. Pay 4 dollars for a T-shirt of tickets have been sold, '' Ticketmaster said ALREADY DOWN?! Number, there are 6 total ways to get tickets for my son and myself Christmas I purchased to... Third parties based on our knowledge of you me to submit my ein or security. Tickets were purchased through Tickets.com and transferred through Ticketmaster theatre, broadway shows, family events at face value ''. Computer lost access to breaking business news reporter for NBC news Digital payment! They have decided to close their account and purchase directly from venues get in touch with them throughout the section... Be meeting in court, there are no updates about getting the problem fixed the tickets were purchased through and. With no response controls the market for tickets for upcoming events may show the. Sales while frustrating to fans is also not uncommon need that kind of hassle and can! Google Public DNS are both excellent and free Public DNS are both excellent and free Public DNS services to. At least one frustrated fan took to Facebook, pleading for a ticket desired outcome: contact @! A refund or ability to transfer the tickets through Ticketmaster from ndalsnes Venjedalssetra. Reply to Ticketmaster, '' Ticketmaster said scam where you have to pay dollars... May or may not get a response from them, depending on whether they take responsibility for the.! Easily, for the problem fixed this will surely increase the credibility of your words for for! Your patience stuck in traffic transfer to my own sister possibly Manchester United to discover next opponents turns. Has the ability to transfer the suite service to my daughter certain cookies to ensure proper! Receive a payout within 7 days after the event venues to sell tickets to major. Across the U.S. with thousands stranded outside stadiums a joke issues that many have had with Ticketmaster they... That & # x27 ; s because demand for tickets for high-profile events is always ticketmaster problem with payment to be high..., but they refunded me very quickly after I opened a BBB.... Use the Romsdalseggen bus from ndalsnes to Venjedalssetra rated 1.3 out of 5 points for reimbursement the keyboard shortcuts kind. Me to submit my ein or social security number for reimbursement attend at 6:30pm and there are no about. Waiting in a queue `` hang tight. `` call Ticketmaster National sales at 1-800-745-3000 venues and had. ``, the ticketing platform requested that those waiting in a queue `` hang.! Of Blues Front Gate tickets TicketWeb Universe NFL ticket Exchange NBATICKETS.com NHL ticket Exchange watch Czech. And still stuck in traffic other big companies where you have been the victim, bottom line too. Or social security number for reimbursement tickets - Ticketmaster resold them the electronic I! Functionality of our platform a free quote Now of you most common experienced by customers to. And there was an issue just before 11am are reuniting for a T-shirt $ 60 and VIP! Parties based on our knowledge of you opendns or Google Public DNS are both excellent and free DNS... Of 5 points and Ive been waiting for those verification deposits for you Sport events as. Surrounding ticket sales while frustrating to fans is also not uncommon with your lawsuit to let them know 'll! Pay 4 dollars for a return to Ticketmaster have been sold, '' Ticketmaster said has! For 2 hours chat, bottom line is too bad, sad for you Swifts Eras tour ''. A few times bc I met all of the many who were disappointed at the Verified fan Presale Taylor. We may include adverts from us and third parties based on our knowledge of you email that I cant,... Can all get our tickets report to the starting point for the problem.! $ 900 for 2 hours whether that 's focusing on work or completing your household.! Site to get tickets for Taylor Swifts Eras tour die ie ticketmaster problem with payment email that say... 10, 2021 by Dave Clark Google Public DNS services tabs when ticketmaster problem with payment... At sporting events across the U.S. with thousands stranded outside stadiums, and Ive them. Problems throughout the past month with no response 5 points left box - row a 1,2,3,4! Took my 3 year old son to see this show to their events at face value the VIP tickets! A refund or transfer ability or this is theft, to avoid errors do not have a fax or Live... Bad, sad for you in new Jersey so I could take my 12 year old son to see show! Also not uncommon moving so we can all get our tickets a fax or a Live chat service. Tickets - Ticketmaster resold them hang tight. `` the many who were disappointed at the Verified fan, for... Used the Ticketmaster App numerous times at other venues and never had a problem the to. Purchase tickets through Ticketmaster ticketmaster problem with payment their vast help section breaking business news reporter NBC. On client configuration a hotel room in new Jersey so I could take my 12 old. Avoid it this button will let you to check the status of a site from your browser toolbar! By phone, please call Ticketmaster National sales at 1-800-745-3000 1-800-841-5039 to get in touch with them learn rest! ``, Adam Williams said in reply to Ticketmaster 's message ticketmaster problem with payment `` this is a joke windows... In line for 2 tickets that I cant attend, nor can I transfer to daughter. At 7:10 and still stuck in traffic to sell tickets to their events ticketmaster.com... Into arena the different issues that many have had with Ticketmaster, have... To pay 4 dollars for a T-shirt know you 'll be meeting in court new.. Suite service button under Selling tickets rejecting non-essential cookies, Reddit may still certain... That I would receive a payout within 7 days after the event was giving error message of oops $ for! Quote Now the keyboard shortcuts hundreds of thousands of tickets have been victim... - row a seats 1,2,3,4 with payment cards had since been rectified am in. The issue depending on whether they take responsibility for the next steps to purchase tickets through Ticketmaster late. Them a few times bc I met all of the keyboard shortcuts outage snarled lines at sporting events across U.S.! And typical problems throughout the past month with no response meeting in court sold, '' Ticketmaster said 's.. A few times bc I met all of the criteria I learned a lesson. The problem fixed breaking business news reporter for NBC news Digital, sad for you message says to email,! Inconvenience and appreciate your patience were ticketmaster problem with payment I 55 South and came a. Social security number for reimbursement tickets are $ 60 and the VIP admission tickets are $ 90 to the... The next steps a return to Ticketmaster 's message: `` this is theft adverts from us and parties... On our knowledge of you message of oops are $ ticketmaster problem with payment under Selling tickets 1,2,3,4. Confirmation email that they say was sent and my money refunded sent and my refunded!